Digital Signature for Costa Rica
Your Trusted Gateway to Digital Signatures for Costa Rica:
Simple Setup. Seamless Experience.
Get Started with Your Digital Signature
Download Installers
Verify Digital Signature
Guides & Documentation
We're Here to Help You
Remote Assistance Hours
from 8:00am to 6:00pm
through the platform: https://infoyasistencia.hacienda.go.cr/ or by calling 2539-4000 ext. 1.
Frequently Asked Questions
If you have forgotten the PIN for your certificate (card), you must schedule an appointment with a Registration Office authorized by the Central Bank of Costa Rica, which will guide you through the process.
Please consult the official list of registration offices published by the Central Bank to schedule your appointment.
If you entered your card PIN incorrectly more than six times, it will be blocked. To unlock your card, you must schedule an appointment with an authorized registration office, which will guide you through the process.
Please consult the official list of registration offices published by the Central Bank of Costa Rica to schedule an appointment.
You must navigate to the SINPE Certificate Revocation page . Answer a few simple questions so that your digital signature can no longer be used by anyone.
You must schedule an appointment with one of the official registration authorities. Please refer to the official list of registration offices published by the Central Bank of Costa Rica.
Please navigate to the official list of registration offices published by the Central Bank of Costa Rica.
It's not possible. The key used to sign the document remains on your card and never leaves it. Everyone else verifies your digital signature using your public key.
On the other hand, you must jealously guard your card and not reveal your PIN to anyone.
Below are some practical tips for the secure use of your Digital Signature:
Keep the card with you, or in a safe place. You should treat it like your ID or bank card.
Never reveal the password to anyone, nor write it down anywhere. You must memorize it.
On websites or programs that use digital signatures, be sure to log out (if applicable), and always disconnect your card when you're finished using it. Never leave your card connected and unattended.
Protect your card. It contains delicate components that can be damaged by misuse.
This message may be due to the following reasons:
That your certificate has actually expired. Certificates have a validity period (usually 4 years).
If you are sure that your certificate has not expired (and you are sure that you have not revoked it), and yet you receive this error on a specific site's page, we suggest using our page's validation to check the certificate (use the "Certificate Verification" link in the left panel).
If our page indicates that the certificate is valid, it's possible the issue is specific to the page reporting the problem. In this case, please contact the issuing institution.
If all pages return the same error (or report CRL or OCSP errors), it's likely a problem at the Central Bank. Contact the Central Bank's Customer Service Center at 2243-4000.
Agente GAUDI is the official application of Banco Central de Costa Rica, used to digitally sign and validate electronic documents as well as authenticate users when accessing digital platforms.
Agent GAUDI is used by various platforms; you can see the list by accessing the following link:
https://www.bccr.fi.cr/firma-digital/DocFirmaDigital/Usos_de_Gaudi.xlsx
The GAUDI agent is included in the main installer packages. When downloading from our website, you must select: Windows Users, Mac Users, or Linux Users, depending on the operating system of the computer where you wish to install it.
In the downloads section you will be able to see the operating systems that can be used and their respective versions.
Mozilla Firefox (Allows the use of the GAUDI Agent; for specific use on each platform, consult with the personnel in charge of providing support)
Microsoft Edge (Allows the use of the GAUDI Agent; for specific usage on each platform, consult with the personnel in charge of providing support)
Google Chrome (Allows the use of the GAUDI Agent; for specific use on each platform, consult with the personnel in charge of providing support)
Opera (Allows the use of the GAUDI Agent; for specific use on each platform, consult with the personnel in charge of providing support)
Safari (Allows the use of the GAUDI Agent; for specific use on each platform, consult with the personnel in charge of providing support)
For security reasons, we always recommend using the most up-to-date version of your preferred browser.
Note: Recently, some platforms have developed signature mechanisms that allow the use of many of the aforementioned browsers for both authentication and signing; one such mechanism is the GAUDI Agent.
We strongly advise against using pirated software. The main reason is security. We cannot guarantee its functionality on an operating system without updates, modifications, or patches not recognized by the manufacturer.
We offer no warranty (implicit or explicit) regarding the functionality of the Digital Signature software on unlicensed software. Any process you undertake is at your own risk.
Agente GAUDI is the official application of Banco Central de Costa Rica, used to digitally sign and validate electronic documents as well as authenticate users when accessing digital platforms.
Agent GAUDI is used by various platforms; you can see the list by accessing the following link:
https://www.bccr.fi.cr/firma-digital/DocFirmaDigital/Usos_de_Gaudi.xlsx
It is bundled into the main installer packages, so you do not need to download it separately.
On our download page, simply choose Windows Users, Mac Users or Linux Users depending on the computer you are installing it on.
