Warning of Possible Phishing
Warning of possible phishing

Be careful, we have received reports of phishing reports about websites impersonating us, pretending to guide you in digital signature steps, guides and authentication, please do not enter these and report as malicious sites: www.accesodigitalcr.com, www.soportefirma.digital and www.activadorvirtual.com. The only means approved by the BCCR to obtain support on the use of your digital signature is www.soportefirmadigital.com.

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Request Support:

By Phone

+506 2528-4949

By Chat

Click Here

By Email

helpdesk@soportefirmadigital.com

Thank you for your visit!

In this site you will obtain all the information you need to properly install and configure your computer, so that the digital certificate that was saved to your smartcard, and given to you by the Registration Authority, works the way it’s supposed to.

Our aim is to provide you with the necessary support to install the required drivers, so that you encounter no problems when using all digital signature services available country wide.
Once you’ve installed the drivers and configured your computer, you are welcome to verify that your certificate works well, using the tools provided in this website.

For inquiries regarding the Transparency Registry, the Ministry of Finance will provide
assistance through the following platform: https://infoyasistencia.hacienda.go.cr/ or by phone at (506) 2539-4000, extension 1.

Hours of Operation

Monday to Saturday

8:00am to 6:00pm